Not paying off your monthly bills be it phone, cable or credit card bills gives the creditors you owe the right to give your details to a collection agency. If you are unable to clear the debt in the stipulated time then the collection agency takes over.
You will be sent a reminder both through written letters and over the phone, there are certain laws that are specific to collecting debts through collection agencies. These agencies can employ any method to collect the debt as long as the agency stays within the parameters of law. Threats, unfair practices and harassment is prohibited and regulated by the federal Fair Debt Collection Practices Act.
Debt Collection Agency Basics
You may be contacted over the phone by the collection agencies only between 8 a.m. and 9 p.m. Furthermore, you may inform them in writing or orally if you do not want to be contacted at work or that you will not be able to take calls at work for anything regarding the debt.
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